Shop Accessories (MP3/Cell Phone/Computer/Audio Video/Game/Ink&Toner/Camera/PDA/Cell Phone Plans/Gift Ideas/Weekly Deals)
Click on questions to view answers immediately
How can I receive discounts and promotions?
I don't see an "Add to Cart" button with the item, why?
Is the information I submit absolutely secure?
How can I find an ink cartridge if I only have the printer model number?
Does eForCity® have a physical store? Can I pick up the order in person?
Do you deliver goods to my country?
Where is my order shipped from?
Do you ship to APO/FPO Military addresses and how should I enter the shipping address?
I didn't receive my package, what do I do now?
Is the shipping fee charged based on order or item?
What are the different shipping options? And how much?
What is the additional charge for special request like Signature requirement, Reroute and Saturday delivery?
Can orders be shipped via FedEx or other shipping methods not offered at checkout?
Can I use my UPS account when paying for the express shipping fee?
When will I know if my order has shipped?
When will I receive my package if I place an order today?
Can I mail in payments?
Do you charge sales tax?
What can I do if my credit card is declined?
What is a Card Verification Number and where do I find it?
What type of payment does eForCity.com® accept?
I placed one order only but there are two transactions on PayPal, why is that?
I cannot add more than one item into shopping cart.
How many coupon codes can I use at the checkout?
How do I check my order status?
I want to cancel my order, what should I do?
I want to change my order information or make some changes to the items I ordered. What should I do?
I checked the status of my order and it is on hold. Why is my order on hold?
When should I expect my order to arrive?
How do I make a return for exchange or refund?
I found one item missing from my order. What should I do?
My order was cancelled while my credit card had an authorization hold. When will I get a refund?
What if I receive a defective or damaged product? Or what if I am just not satisfied with my purchase?
How long does it take to process my return/exchange/refund?
How often does eForCity.com® have promotion codes?
Where can I find out about special promotions?
Where do I input special promotion codes?
If your question was not addressed above, please contact us at: service@eForCity.com
Apple, iPhone ®, iPad®, iPod ® are registered trademarks of Apple, Inc. Apple does not endorse use of these products.
©2013 eForCity Corporation. All Rights Reserved. All trade names are registered trademarks of respective manufacturers listed.