Shop Accessories (MP3/Cell Phone/Computer/Audio Video/Game/Ink&Toner/Camera/PDA/Cell Phone Plans/Gift Ideas/Weekly Deals)
Click on questions to view answers
How can I receive discounts and
I don't see an "Add to Cart" button
with the item, why?
Is the information I submit
How can I find an ink cartridge if I
only have the printer model number?
Does eForCity® have a
physical store? Can I pick up the order in person?
Where is my order shipped from?
Do you ship to APO/FPO Military
addresses and how should I enter the shipping address?
I didn't receive my package, what do
I do now?
Is the shipping fee charged based on
order or item?
What are the different shipping
options? And how much?
What is the additional charge for
special request like Signature requirement, Reroute and
Can orders be shipped via FedEx or
other shipping methods not offered at checkout?
Can I use my UPS account when paying
for the express shipping fee?
When will I know if my order has
When will I receive my package if I
place an order today?
Can I mail in payments?
Do you charge sales tax?
What can I do if my credit card is
What is a Card Verification Number
and where do I find it?
What type of payment does
I placed one order only but there are
two transactions on PayPal, why is that?
I cannot add more than one item into
How many coupon codes can I use at
How do I check my order status?
I want to cancel my order, what
should I do?
I want to change my order information
or make some changes to the items I ordered. What should I
I checked the status of my order and
it is on hold. Why is my order on hold?
When should I expect my order to
How do I make a return for exchange
I found one item missing from my
order. What should I do?
My order was cancelled while my
credit card had an authorization hold. When will I get a
What if I receive a defective or
damaged product? Or what if I am just not satisfied with my
How long does it take to process my
If your question was not addressed above,
please contact us at: service@eForCity.com
How often does
eForCity.com® have promotion codes?
Where can I find out about special
Where do I input special promotion
Apple, iPhone ®, iPad®, iPod ® are registered trademarks of Apple, Inc. Apple does not endorse use of these products.
©2014 eForCity Corporation. All Rights Reserved. All trade names are registered trademarks of respective manufacturers listed.